Frequently Asked Questions
Note: With effect from 19 May 2021, the rates for postpaid roaming voice and SMS services will be revised.
Please refer to Postpaid Roaming Voice and SMS Rates Revision for more information.
- What is Roaming Subscription?
- M1 Postpaid mobile customers who pay a monthly subscription for this add-on, will not be charged an additional 20% on top of all Postpaid roaming rates.
- Will I be able to use Data Roaming when I activate Roaming Subscription?
- No, activating Roaming Subscription only allows customers to use calls and SMS. Data Roaming must be activated separately.
- What is Pay-Per-Use Roaming?
- Customers on Pay-Per-Use Roaming only need to pay 20% on top of prevailing roaming rates and promotion.
- Will I be able to use Data Roaming when I activate Pay-Per-Use Roaming?
- No, activating Pay-Per-Use Roaming only allows customers to use calls and SMS. Data Roaming must be activated separately.
